Service Class Overview

Overview of all service classes, including periods, goals, importance and activity.

Performance Index

Performance index of service classes, organized by importance. This allows you to quickly find service classes missing goals.

Service Class Detail

Detailed information about a service class. The information includes:

•Goals

•Periods

•Performance index

•Velocity

•Service consumed

•Delays

•Response time

Service by Importance

Service consumed, broken down by importance. CPU busy and 4 hour rolling average MSU are also shown.

This allows you to see the WLM importance of work running at a particular time, and gives an idea of which importance levels contributed to the 4HRA MSU value.

Service Class Job Size

Display cumulative jobs and cumulative service for jobs by job size (total service). This is useful to evaluate whether service class periods are appropriate.